Effective Date: April 6, 2026
This Privacy Policy explains how Book Boxes collects, uses, shares, and protects customer information when you visit or make a purchase from our websites, including book-boxes.com and box-books.com.
Book Boxes is operated by InkHip LLC, a Hawaii limited liability company. In this Privacy Policy, “Book Boxes,” “we,” “us,” and “our” refer to InkHip LLC and the Book Boxes brand.
By using our website or purchasing from us, you agree to the practices described in this Privacy Policy.
For privacy questions, contact us at:
1. Information We Collect
We may collect personal information when you visit our website, place an order, contact us, subscribe to emails, use a coupon, create an account, or interact with our store.
This may include:
- Name
- Email address
- Billing address
- Shipping address
- Phone number, if provided
- Order details
- Payment-related information
- Customer service messages
- IP address
- Device and browser information
- Website activity, such as pages viewed, products viewed, and checkout activity
We collect only the information reasonably needed to operate our business, process orders, provide customer support, improve our website, and comply with legal obligations. The FTC recommends businesses understand what personal information they collect, where it is stored, who has access to it, and how it is used. (Federal Trade Commission)
2. Payment Information
Payments on our website are processed through third-party payment providers connected to WooCommerce.
Depending on the checkout options available, this may include:
- Credit card processors
- Debit card processors
- PayPal
- Google Pay
- Apple Pay
We do not intentionally store full credit card numbers on our own systems. Payment details are processed by secure third-party payment providers according to their own privacy and security practices.
3. How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Confirm payments
- Ship products
- Send order confirmations and shipping updates
- Respond to customer service questions
- Process returns, refunds, replacements, or store credit
- Manage wholesale inquiries and accounts
- Prevent fraud or unauthorized activity
- Improve our website and customer experience
- Send marketing emails, if you have opted in
- Offer coupons, promotions, or updates
- Comply with tax, accounting, legal, or regulatory requirements
We do not use your personal information for automated decision-making that produces legal or similarly significant effects.
4. WooCommerce and Website Data
Our website is powered by WordPress/WooCommerce.
WooCommerce may collect and store information necessary to operate the online store, including cart activity, checkout details, order history, customer accounts, taxes, shipping information, and payment-related transaction data.
If you create an account on our website, your account information may be stored so you can view orders, manage addresses, or place future orders more easily.
5. Shipping and Fulfillment
To fulfill your order, we may share necessary information with shipping carriers, fulfillment providers, and logistics partners.
Depending on the destination and inventory location, orders may be shipped from:
- Hawaii, USA
- A fulfillment center in China for certain international orders
Information shared for fulfillment may include your name, shipping address, phone number if needed by the carrier, email address, order contents, and tracking details.
For international orders, your information may also be shared with customs authorities, postal services, import processors, or delivery partners as required to complete delivery.
6. Wholesale Orders
If you contact us about wholesale orders or purchase wholesale through our website, we may collect and use information related to your business, including:
- Business name
- Contact name
- Email address
- Shipping and billing details
- Resale information
- Order history
- Tax or resale documentation, if required
Wholesale purchases made through third-party platforms such as Faire are subject to the privacy policies and terms of those platforms.
7. Third-Party Marketplaces
Book Boxes may sell products through third-party platforms such as:
- Etsy
- Amazon
- Faire
If you purchase through one of these platforms, your information is collected and processed according to that platform’s privacy policy and terms.
We may receive limited customer and order information from those platforms in order to fulfill orders, provide customer support, process returns, or manage sales records.
8. Marketing Emails
If you sign up for our email list or agree to receive marketing messages, we may send you emails about products, promotions, discounts, updates, or related content.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at:
Even if you unsubscribe from marketing emails, we may still send transactional emails related to your orders, returns, refunds, account activity, or customer service requests.
9. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to help the site function properly and improve your experience.
Cookies may be used to:
- Keep items in your cart
- Remember checkout information
- Maintain login sessions
- Understand website traffic
- Improve website performance
- Measure marketing effectiveness
- Prevent fraud or security issues
You can control or disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.
10. Analytics and Advertising
We may use analytics or advertising tools to understand website traffic, customer behavior, product interest, and marketing performance.
These tools may collect information such as:
- IP address
- Device type
- Browser type
- Pages visited
- Products viewed
- Referring websites
- Approximate location
- Purchase or checkout activity
This information helps us improve the website, understand what products customers like, and evaluate advertising or promotions.
If we use advertising pixels, social media tools, or analytics platforms, those third parties may process information according to their own privacy policies.
11. Information We Share
We do not sell customer personal information in the ordinary sense of exchanging it for money.
We may share information with service providers and partners who help us operate our business, including:
- Payment processors
- Shipping carriers
- Fulfillment centers
- Email service providers
- Website hosting providers
- WooCommerce-related plugins and services
- Fraud prevention tools
- Analytics providers
- Advertising platforms
- Customer support tools
- Tax, accounting, or legal service providers
- Third-party marketplaces when applicable
We may also share information when required by law, legal process, government request, fraud investigation, dispute resolution, or to protect our rights, customers, business, or property.
California privacy rules distinguish between selling personal information and “sharing” personal information for cross-context behavioral advertising, and businesses that do so may need additional notices or opt-out links. (California DOJ)
12. Data Security
We take reasonable steps to protect customer information from unauthorized access, misuse, loss, disclosure, or alteration.
However, no website, payment system, email system, or internet transmission is completely secure. We cannot guarantee absolute security.
You are responsible for keeping your account login information private if you create an account on our website.
The FTC recommends that businesses protect personal information by assessing what they collect, limiting access, securing storage, and using appropriate safeguards. (Federal Trade Commission)
13. Data Retention
We keep personal information for as long as reasonably necessary to:
- Fulfill orders
- Provide customer service
- Process returns and refunds
- Maintain business records
- Comply with tax and accounting obligations
- Resolve disputes
- Prevent fraud
- Comply with legal requirements
We may retain order records even after a customer requests deletion if we are legally required or reasonably need the information for accounting, tax, fraud prevention, legal, or dispute-related reasons.
14. Your Privacy Choices
Depending on where you live, you may have rights regarding your personal information.
These may include the right to:
- Request access to the personal information we have about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of marketing emails
- Request information about how your data is used or shared
- Object to or restrict certain processing, where applicable
The GDPR gives individuals rights such as access, correction, erasure, restriction, portability, objection, and rights related to automated decision-making. (EDPB)
To make a privacy request, contact us at:
We may need to verify your identity before fulfilling certain requests.
15. California Privacy Notice
If you are a California resident, you may have additional rights under California privacy laws.
Depending on whether those laws apply to our business, California residents may have the right to:
- Know what categories of personal information are collected
- Know how personal information is used
- Know what categories of personal information are shared
- Request access to personal information
- Request deletion of personal information
- Request correction of inaccurate personal information
- Opt out of certain sales or sharing of personal information
- Not be discriminated against for exercising privacy rights
The California Privacy Protection Agency states that businesses subject to the CCPA must provide notices explaining what personal information is collected, how it is used, and what privacy rights consumers have. (California Privacy Protection Agency)
Book Boxes does not sell customer personal information for money. If we use advertising or analytics tools that are considered “sharing” under California privacy laws, we will provide any required opt-out method where legally required.
To submit a California privacy request, contact:
16. International Visitors
We are based in the United States, and our website is operated from the United States.
If you visit our website or place an order from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers or fulfillment partners operate.
These countries may have different privacy laws than your country of residence.
By using our website or placing an order, you understand that your information may be processed in the United States and other locations as needed to operate our business and fulfill your order.
17. Children’s Privacy
Our website and products are not directed to children under 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.
18. Links to Other Websites
Our website may contain links to third-party websites, platforms, social media pages, payment processors, marketplaces, or services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. Please review their privacy policies before providing personal information.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the effective date at the top of this page.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
20. Contact Us
For privacy questions, data requests, or customer support, contact:
Book Boxes
Operated by InkHip LLC
Email: he**@********es.com
Websites: book-boxes.com and box-books.com
